This ensures that all employees receive the same level of information irrespective of where they are based and avoid potential scheduling conflicts. Rather than regularly presenting the same webinar to new hires, you can simply record the presentation and then distribute the material as part of the onboarding process. Indeed, the transparency of the tool enables the customer experience to be evaluated and strengthened, helping to improve businesses’ customer satisfaction and retention rates.įor managers, educators, and HR staff, screen recording makes it possible to distribute knowledge to a wider audience, saving time and resources. Examples of both negative and positive interactions help to train new staff, while recurrent problems can be highlighted and addressed. Support teams can greatly benefit from TeamViewer’s desktop screen recorder as it offers the opportunity to reflect and improve upon the quality of the support and service provided. Furthermore, screen recording enables IT admins to document problems they see on remote devices, as well as the actions taken to resolve them this helps to inform future activity should the issue recur. Crucial stakeholders or managers can observe important team meetings that they are not able to attend in-person, which allows them to stay up-to-date on project progress or follow the course of technical problem resolution. In the corporate world, software to capture screens can be an extremely useful tool. All communications made during the recorded session – including sound, VoIP, video recorder and webcam images – are then available for review. Once the recording is complete, you can then replay it directly with the client – no need for a third party media player. You can choose to set the record feature as a manual function or to automatically record every remote session that is launched.
TeamViewer’s screen recording feature is fully integrated into the complete functionality of the software. Desktop recording software enables the entire team to join and collaborate from the comfort and convenience of their desk, alleviating the capacity limits of a conference room. It also allows you to include audio, crop the specific part of the desktop you want to record, and edit the screen visuals, making it an excellent means of creating webinars and how-to videos. Screen recording with TeamViewer functions much like a screenshot feature however, instead of taking a single snapshot, the software captures all activity on your screen within the timeframe you set.
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